I did not receive my order confirmation. Did my order get through? Katie Rose December 23, 2016 16:24 Updated Follow Order confirmation emails will come from firstname.lastname@example.org, and sometimes find their way into spam folders. We recommend checking there first, but if no luck please email us at email@example.com and we’ll figure out what went wrong! Related articles When will my order ship? Can I update my shipping address? Where do you ship? Can I return or exchange my Ringly? I don’t have a credit card. Do you accept other forms of payment? Comments 0 comments Article is closed for comments.