Please ensure your Ringly is in the charger or connected to a charger, and properly charging.
- If your Ringly is charging, it will either show a green light when placed in the charger, or flash a red light every 5 seconds.
- In your phone Settings, turn Bluetooth off, wait 10 seconds, then turn Bluetooth on. If you see your Ringly under Other Devices, in Bluetooth, tap on it and Pair.
- Once you're paired in Bluetooth, return to the RINGLY app, and tap Connect.
If your Ringly is connected, but is flashing multi-colored lights, please try these troubleshooting tips.
If you're unable to see your Ringly in your Bluetooth settings, please follow these steps.
Or if you're still experiencing issues, please reach out to us.